Shipping & Return/Exchange Information
United States Shipping & Return/Exchange Information
- Most orders will ship out within a day of ordering (we do not ship Saturdays, Sundays, or holidays), however some orders will take 24-48 hours to process. Your order will be shipped via Standard Shipping unless you select an alternative.
- We ship orders to all US states and territories, APO/FPO addresses as well as more than 100 other countries. Orders shipped to PO boxes, APO/FPO, Alaska, Hawaii and US territories cannot be expedited.
LS Health and Beauty (LSVita.com) Return Policy
- Changed your mind? We'll gladly accept defective or short dated merchandise purchased on lsvita.com for return or exchange.
- You may return the item within 30 days from the order date for a full refund of the purchase price, minus the shipping, handling, gift wrap, or other charges.
- All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.
- NO return after 30 days of delivery
- The item must be returned, unused or used, in good condition, in original boxes (whenever possible), and with all paperwork and accessories to ensure full credit.
- You can expect a refund in the same form of payment originally used for purchase within 30 days of our receiving your returned product. You will be refunded the shipping cost if the return is a result of a manufacturer error or a shipping error on our part.
Please note: If you paid with an e-gift card, a new e-gift card in the amount of the credit will be emailed directly to you.
Gift cards cannot be returned or exchanged.